For many years, the personal account in our app was an outdated feature with unclear utility. I was tasked with unifying the mobile and desktop experiences, addressing all use cases, rethinking the logic for collecting feedback (UGC content), and ensuring that all these experiences were user-friendly and intuitive.
My work was divided into two parts: one focused on redesigning the personal account across all platforms, and the other on devising a simple and cost-effective method for feedback collection.
After numerous iterations, coordinating with the development team, and aligning with a common launch timeline, we successfully implemented the first version of the personal account. We created a new account with minimal effort in a very short time, using pre-developed blocks and code.
We added a new block for managing images uploaded from car cameras and developed a user-friendly editor.
Additionally, all uploaded photos, reviews, and map corrections are now accessible on your account page.